Return Policy

Products eligible for return must be unused, in their original packaging, and in the same condition as received.

Returns are accepted within [number] days from the date of purchase.

Certain items such as perishable goods, personalized items, and digital downloads are exempt from being returned.

To initiate a return, users must contact the respective retailer/vendor directly through their provided contact information.

Retailers/vendors have the discretion to approve or deny return requests based on their individual return policies.

If a return is approved, users will be provided with instructions for returning the product.

Refunds are issued by the respective retailer/vendor in accordance with their refund policies.

Dukanzoo.com does not handle refunds directly. Users must contact the retailer/vendor to inquire about the refund status.

Refunds may be issued in the original form of payment or as store credit, depending on the retailer/vendor's policy.

If you have any questions or concerns about our Return Policy, please contact us at returns@dukanzoo.com.